PRIVACY POLICY – TRADE STONE CARE

At Trade Stone Care, we take your privacy seriously and are committed to safeguarding the security and data protection of our clients, partners, providers, and users (“you”) of the website tdstonecare.com.

Our Privacy Policy aims to inform you how we use and disclose the data collected during the time you were browsing our website.

BY BROWSING, COMMUNICATING WITH US, OR PROVIDING ANY PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THIS PRIVACY POLICY, WHICH OUTLINES THE PURPOSES AND METHODS OF PROCESSING THE PERSONAL DATA YOU MAY PROVIDE ON THE WEBSITE.

This Privacy Policy provides a comprehensive overview of our privacy practices, the choices you can make, and your rights regarding the personal data we process. If you have any questions about how your personal data is used, please contact us at tradestonecare@outlook.com.

This Privacy Policy does not apply to any apps, products, services, websites, or third-party social media platforms that may be accessed through this website. By following these links, you will leave our website, which may result in the collection and sharing of your data by third parties. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We strongly recommend reviewing the Privacy Policy of any external websites before allowing the collection of your personal data.

Definitions

For the Purposes of this Privacy Policy:

• ‘Personal Data’ refers to any information that, directly or indirectly, identifies or could identify a natural person, such as a name, CPF (Brazilian Natural Person Register), date of birth, IP address, and others.

• ‘Data Protection Laws’ refers to all legal regulations governing the processing of personal data, including, but not limited to, Law No. 13.709/18, the General Data Protection Law (LGPD) in Brazil.

Use of Personal Data: We collect and use Personal Data to manage our relationship with you and provide the best customer service when you access our services through our website, personalizing and enhancing your experience. Some examples of how we may use your data include:

• Enabling clients to acquire services through the website.
• Verifying or correcting the information we provide to you.
• Sending you information that we believe may be of interest to you.
• Personalizing your experience while browsing our website.
• Contacting you via the phone number and/or email address you provide, through methods such as audio messages, text (SMS), email, or other communication channels compatible with your device, in accordance with legal terms and for reasonable commercial purposes.
  
  

OUR WEBSITE IS NOT INTENDED FOR INDIVIDUALS UNDER THE AGE OF 18. IF YOU ARE UNDER 18, PLEASE DO NOT PROVIDE ANY PERSONAL DATA.

No Requirement to Provide Personal Data:
You are not required to provide any personal data to access our website or services. However, certain features or services may not be available without the submission of required information, and we would not be able to assist you or provide any services you have contracted.

Data Collection: The website can be accessed by the general public without the need for registration or the provision of personal data. However, certain features of the website may require registration and the submission of personal data in order to complete a Request/Service Contract and/or enable us to provide a service to you.

By contacting the website, we may collect:

• Contact information: Name, surname, phone number, city, state, email address, and any other information you provide.
• Form submissions: Information provided in forms, including requests, queries, suggestions, feedback (e.g., criticisms, compliments), and other related content.

By browsing the website, we may collect:

• Geolocation data: Geolocation information when you access the website.
• Navigation data on the website: Information about how often you visit the page, your activities, including the content (and advertisements) you view and interact with, details about your browser and device, your IP address, location, and the referring website address that led you to our website. Some of this data is collected by our Automatic Data Collection tools, including cookies and embedded links from other pages. For more details, please refer to how we use our Automatic Data Collection Tools below.
• Additional information: Non-personally identifiable information that is not directly linked to an individual, such as browser and device details, website usage data, and information gathered through cookies, pixel tags, or other technologies.

Unless you voluntarily provide data through a form you fill out, we will not collect any sensitive personal data.

Sharing of Personal Data with Third Parties: We do not share your personal data with third parties.

Automatic Collection of Personal Data: When you browse the website, we may store or retrieve information on your browser, typically in the form of cookies and similar technologies. This information may relate to you, your preferences, or your device and is primarily used to ensure the proper functioning of the website according to your preferences. Generally, this information does not directly identify you, but it helps provide a more personalized browsing experience.

Use of Cookies: Cookies collect information such as browser type, time spent on the website, pages visited, language preferences, and other anonymous traffic data. We and our service providers use this information to, among other things, personalize your browsing experience on the website and target advertisements based on your interests. Additionally, we gather statistical data about website usage to continually improve our design and functionality.

If you prefer not to have your information collected by cookies, you can adjust the cookie settings or preferences in your browser.

Use of Pixel Tags and Similar Technologies: Pixel tags (also known as web beacons or invisible GIFs) may be used to track website users (including email recipients), measure the success of our marketing campaigns, and collect statistical data about website usage and response rates.

User Rights: You have the right to request, at any time:

• (a) Confirmation of whether your personal data is being processed.
• (b) Access to your personal data.
• (c) Correction of incomplete, inaccurate, or outdated data.
• (d) Anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data as required by law.
• (e) Deletion of personal data processed with your consent, to the extent permitted by law.

Please note that in certain cases (for example, due to legal requirements), we may not be able to fulfill your request immediately. Additionally, we may not respond to your request if required by legal obligations.

Personal Data Security: We strive to implement the technical and organizational measures required by Data Protection Laws to safeguard personal data within our organization. However, no data transmission or storage system can guarantee 100% security. If you believe that your interaction with us is no longer secure (for example, if you suspect that the security of any of your accounts has been compromised), please notify us immediately.

Hyperlinks to Other Websites and Social Media: The website may, from time to time, contain hyperlinks that redirect you to the websites of our affiliates and advertisers. If you click on any of these links, please be aware that each website has its own privacy practices, and we are not responsible for their policies. We encourage you to review their Privacy Policy before providing any personal data to these websites.

We are not responsible for the data collection, use, and disclosure practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developers, app providers, or online stores. This includes any data disclosed through their apps, or on our pages and social media platforms. We recommend reviewing the Privacy Policy of any website you visit or service provider you use.

Privacy Policy Updates: If we make changes to our Privacy Policy, we will publish the updated version on the website, along with the review date. We reserve the right to modify this Privacy Policy at any time. In the event of significant changes to the terms of this policy, we may notify you using the contact information in our database or by posting a notification on our website.

Please note that we are committed to processing your personal data in a manner consistent with the terms outlined in this policy, unless otherwise required by law or a judicial order.

Your continued use of the website after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree with the revised version, please discontinue your access to the website.

Person Responsible for Processing Personal Data: If you wish to exercise any of the rights outlined in this Privacy Policy and/or under Data Protection laws, or if you have any questions related to the processing of your personal data, please contact us at tradestonecare@outlook.com.